Let’s Give Them Something to Talk About: Using the Two-Minute Preceptor Model to Improve Serious Illness Communication Skills

Friday, May 3, 2024

3:45 PM – 5:15 PM ET

Location: Metro Toronto Convention Centre: 709

CE: Live CME: 1.5

Leader(s)

Benny Joyner, Jr., MD, MPH (he/him/his)

Professor and Vice Chair, Department of Pediatrics
NC Children's Hospital-University of North Carolina at Chapel Hill
CHAPEL HILL, North Carolina, United States

Co-Leader(s)

Sara Sanders, MD (she/her/hers)

Assistant Professor of Pediatric Critical Care
Connecticut Children's Medical Center
Hartford, Connecticut, United States
Andy Liu, MD, MS (he/him/his)

Clinical Fellow
University of North Carolina Medical Center, United States
Joshua Arenth, MD FAAP HEC-C (he/him/his)

Assistant Professor
Medical University of South Carolina
Charleston, South Carolina, United States

Disclosure(s):

Benny Joyner, MD, MPH, Jr.: I do not have any relevant financial / non-financial relationships with any proprietary interests.

Sara Sanders, MD: I do not have any relevant financial / non-financial relationships with any proprietary interests.

Andy Liu, MD, MS: I do not have any relevant financial / non-financial relationships with any proprietary interests.

Joshua Arenth, MD FAAP HEC-C: I do not have any relevant financial / non-financial relationships with any proprietary interests.

Workshop

Description: This train-the-trainer session builds on fundamentals of serious illness communication techniques and empowers them to teach learners those communication skills during busy clinical work.

Target Audience: This workshop will apply to any clinician-educator who supervises residents or fellows who would like additional education in teaching serious illness communication skills during their clinical practice.

Why: As clinician-educators, we are pulled in many directions and balancing patient care, education and content delivery to learners. All clinicians have serious conversations with patients, whether it is the new diagnosis of autism or diabetes, cancer, or end of life scenarios in an ICU or ED. These conversations require nuanced communication skills, which are integral to our roles and important to impart to our learners. This workshop will guide clinicians in teaching the techniques they already use through tailored and timely education sessions for learners.

Methodology/Format: This session will incorporate a brief didactic portion to impart fundamentals of serious illness communication skills and educational techniques for clinician educators. Participants will then engage in break-out small groups led by pediatric intensivists and pediatric palliative care providers, involving a mixture of role-play, feedback, and facilitated discussion highlighting all 3 objectives with lessons learned being shared with the larger group.

Learning Objectives:

Identify the fundamentals of communication skills for serious illness conversations with patients.
Describe educational techniques they can use to teach communication skills in a clinical setting.
Demonstrate the use of two-minute preceptor education model as a just-in-time training methodology to teach learners serious illness communication skills.